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This feature Inspired by Rick Crouch, Durban South Africa

In the Setting Tabs, under Correspondence Letters: you can multiple templates that will be available for you when generating contracts or letters of Agreements 

When you generate an LOA, you will see the following:

Thanks Rick, every change makes CaseWorks better for you all!

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Original Post

For those that were following this thread.  Rick Crouch had identified that his system was not updating as advertised.  As it turns out the issue was/is associated to an add on module ( apps) in chrome browser.  Specifically, 360 Internet Protection.  Rick disabled that app and viola ... all works as advertised.  Thanks Rick for the update. 

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